Warranty Information

Every Dermavel Product is backed by our rock-solid one-year warranty ✅

At Dermavel, we stand behind the quality of our products 100%.


All of our products come with a one-year warranty. Should the product contain manufacturer defects or if it does not work upon arrival, this warranty covers a max of two replacements within one year from the date you received your order. This warranty does not cover physical damage from misuse or accidental damage to the product.

We will only honor warranty claims of purchases made from dermavel.com.

After two replacements are issued, you have the option to opt for store credit.

Proof of purchase is required.

If you have any additional questions that we have not answered here, feel free to email us at info@dermavel.com.